Responsible Gaming

Gambling involves risk, and there is no guaranteed way to win. Casino games are designed for entertainment, and outcomes are determined by chance or by the rules of the relevant game. Previous results do not predict future results. A winning streak does not mean that a win is due, and a loss does not make a future win more likely. Every wager should be treated as a new event with an uncertain outcome.

Before you play, decide how much time and money you are comfortable spending. Only use money that is available after essential expenses, savings and other financial commitments have been covered. Never gamble with money needed for rent, bills, food, education, debt repayments or other important obligations. Do not borrow money, use credit to chase losses or sell possessions to fund gambling.

Practical ways to stay in control

• Set a gambling budget before you begin and do not exceed it.
• Set a time limit and take regular breaks away from the screen.
• Keep gambling separate from everyday spending where possible.
• Track deposits, wagers, wins and losses so you have a realistic view of your activity.
• Avoid gambling when you are upset, tired, stressed, angry or under the influence of alcohol or other substances.
• Do not gamble to celebrate, escape problems or change your mood.
• Remember that a loss is a cost of entertainment, not an amount that must be recovered.
• Talk openly with someone you trust about your gambling choices.

A useful personal rule is to stop when the money or time set aside for gambling has been used. Increasing a budget during a session can make it harder to recognise how much has been spent. If you are unsure whether gambling fits your circumstances, taking a break is a sensible option.

Gambling can become difficult to control for some people. Harm may develop gradually, and it can affect finances, relationships, work, study, physical health and emotional wellbeing. You do not need to wait for a serious crisis before seeking help. Early support can make it easier to regain control.

You may need to review your gambling if you

• Spend more money or time gambling than you planned.
• Keep increasing the amount of a wager to achieve the same excitement.
• Try to win back money after a loss by continuing to gamble.
• Feel restless, irritable or anxious when you try to reduce or stop.
• Hide gambling activity, deposits, losses or account information from other people.
• Borrow money, miss payments or experience financial pressure because of gambling.
• Use gambling to cope with loneliness, stress, sadness or other difficult feelings.
• Argue with family, friends or colleagues about gambling.
• Lose interest in work, study, hobbies or relationships.
• Gamble for longer than intended or find it difficult to stop during a session.
• Feel regret, guilt, shame or distress after gambling.
• Think about gambling frequently when you are doing other activities.

These signs do not mean that you have a particular condition, but they are reasons to pause and consider getting support. You can speak with a trusted person or a qualified gambling counsellor about what is happening. Support is available whether your gambling is occasional, frequent, online or in person.

If gambling is affecting your safety, mental health or ability to meet essential needs, stop gambling and seek assistance promptly. If you feel at immediate risk of harming yourself or someone else, contact emergency services in Australia or attend the nearest emergency department.

Account and play-management tools can help you make decisions before gambling becomes difficult to manage. Depending on the features available for your account, you may be able to set deposit, wagering, loss or session limits, review your activity, take a temporary break or request that your account be closed. Limits are intended to support your plan; they should not be treated as a way to guarantee a particular result.

Set limits before you play

1. Decide the maximum amount and time that you are prepared to spend.
2. Choose limits that reflect your income, regular expenses and other financial commitments.
3. Set the limit before starting a session, rather than after a loss or win.
4. Allow enough time for any requested limit to take effect where a delay applies.
5. Do not try to work around a limit by opening another account or using another person’s account.
6. Review your activity regularly and reduce or stop play if it no longer feels comfortable.

Take a break or self-exclude

If you want to stop gambling for a period, consider using an available break or self-exclusion option. Self-exclusion is a stronger restriction intended for players who want to prevent access to gambling services for a chosen period or until further review. Follow the instructions provided for the relevant account or service. Do not create a new account, use another person’s account or ask someone else to gamble on your behalf while a restriction is active.

A break can be useful even when you are not experiencing serious harm. Use the time to review your spending, reconnect with other activities and consider whether gambling is still appropriate for you. You can also remove saved payment methods, use device or website blocking tools and ask a trusted person to help monitor your plan.

If you are concerned about your gambling, speak with an Australian gambling-support service, a qualified counsellor, a health professional or someone you trust. Independent support can help you understand your options without judgement. You may also wish to speak with a financial counsellor if gambling has created debt, missed payments or pressure on your household budget. Search for current Australian support services through official government or health-service websites, as contact methods and opening hours can change.

Players are responsible for providing accurate information, protecting account credentials and using only payment methods that belong to them. Do not allow another person to access your account, and do not use another person’s account. If you believe someone else has accessed your account, stop using it and raise the issue through the available account-support process.

Gambling is not suitable for everyone. You must meet the applicable minimum age requirement and comply with all laws that apply where you are located. Do not gamble if you are underage, if gambling is prohibited for you, or if you are affected by alcohol or other substances. Any promotional activity or account feature should be considered only after reviewing its applicable conditions and considering whether gambling remains affordable and enjoyable.

Our approach

Leon Casino supports informed and responsible participation. We may apply account checks, activity reviews, limits, restrictions or other measures where required by applicable rules, our policies or responsible-gaming procedures. These measures do not remove the risks of gambling, so players should continue to monitor their own behaviour and spending. If gambling is no longer enjoyable or feels difficult to control, the safest choice is to stop and seek support.

Responsible gaming is an ongoing choice. Set clear boundaries, keep gambling affordable, take regular breaks and ask for help early if you have concerns. There is no shame in taking time away from gambling or deciding not to gamble at all.